EVARA PRIVACY POLICY

Effective Date: 15 September 2026

At EVARA, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you. The policy is intended to operate consistently with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023, as applicable to EVARA, together with applicable rules and amendments. The DPDP Act requires consent, where relied upon, to be free, specific, informed, unconditional and unambiguous, and provides for withdrawal of consent. 

1. INFORMATION WE COLLECT

Depending on how you interact with EVARA, we may collect:

Personal Information

• Name 
• Email address 
• Mobile number 
• Billing address 
• Shipping address 
• Organisation/company details 
• Order details 
• Payment-related information required to process transactions 

Website Information

We may also collect technical information such as:

• IP address; 
• browser/device information; 
• operating system; 
• website usage information; 
• pages viewed; 
• referring pages; and 
• cookies or similar technologies. 

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• process and fulfil orders; 
• arrange delivery; 
• communicate about your orders; 
• process payments; 
• respond to customer enquiries; 
• provide customer support; 
• manage returns and refunds; 
• personalise your website experience; 
• improve our products and services; 
• understand website usage; 
• prevent fraud or misuse; 
• comply with applicable legal obligations; and 
• send marketing communications where permitted and appropriately consented to. 

3. MARKETING COMMUNICATIONS

If you subscribe to EVARA communications, we may send information about:

• new collections; 
• new SHILPKAAR artists; 
• offers; 
• gifting ideas; 
• events; 
• campaigns; and 
• other EVARA updates. 

You may opt out of promotional communications at any time using the unsubscribe mechanism provided or by contacting us.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment gateways. EVARA does not intend to store complete card, banking or other sensitive payment credentials on its own systems where the payment provider processes such information directly. Payment providers may process information according to their own privacy policies and security practices.

5. COOKIES

EVARA may use cookies and similar technologies to:

• enable website functionality; 
• remember preferences; 
• understand website traffic; 
• improve user experience; and 
• support analytics and marketing, where applicable. 

You may control certain cookie settings through your browser or device. Disabling some cookies may affect website functionality.

6. SHARING OF INFORMATION

We may share relevant information with trusted service providers where necessary to operate EVARA, including:

• payment processors; 
• logistics and delivery partners; 
• technology and hosting providers; 
• website analytics providers; 
• customer-support providers; 
• communication platforms; and 
• professional advisers or authorities where legally required. 

We do not sell your personal information as a product.

7. DATA SECURITY

EVARA takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no digital transmission or storage system can be guaranteed to be completely secure.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• fulfilling orders; 
• maintaining transaction records; 
• customer support; 
• legal and regulatory requirements; 
• resolving disputes; and 
• legitimate business purposes. 

When information is no longer required, it will be deleted, anonymised or otherwise handled in accordance with applicable law.

9. YOUR RIGHTS

Subject to applicable law, you may have rights concerning your personal data, including rights to:

• access information about processing; 
• request correction of inaccurate information; 
• withdraw consent where consent is the basis of processing; 
• request deletion where applicable; and 
• raise a grievance regarding processing of your personal information. 

Requests may be made using the contact details below.

The DPDP Act expressly provides for withdrawal of consent where consent is the basis for processing, subject to the Act's provisions. 

10. CHILDREN'S INFORMATION

EVARA's website is intended for general consumers and purchasers. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that personal information has been provided to us inappropriately, please contact us.

11. THIRD-PARTY WEBSITES

EVARA may contain links to third-party websites, social-media platforms or services.

EVARA is not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. POLICY UPDATES

EVARA may update this Privacy Policy periodically to reflect changes in our practices, technology or applicable law. The updated version will be posted on this page with a revised effective date.

13. CONTACT & GRIEVANCES

For privacy-related questions, requests or grievances, please contact:

EVARA
Email: admin@evara-store.com
WhatsApp: +91-8519899332
Address: Kirlampudi, Chinna Waltair, Visakhapatnam - 530017

We will make reasonable efforts to acknowledge and address privacy requests within the timeframes required by applicable law.